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Customer Centricity

Young girl shopping with bags and cell phone in her hands

New Requirements for Customer Experience in the European Apparel Industry During COVID-19

Anna Liuzzo, Prof. Dr. Hans H. Jung, Prof. Dr. Alexander Suhm February 24, 2021

“Digital products, services and experiences lead to companies that will be successful, particularly if they demonstrate a high level of customer understanding and digital customer journey.” (UNITY AG) Whether this insight has also arrived in the […]

MBS AUEB

Master Students of Athens University of Economics and Business Visit MBS and BMW Welt

March 6, 2019

Yesterday, a group of about 60 Master students from Athens University of Economics and Business (AUEB) visited Munich Business School to enjoy a seminar on Customer Centricity and Customer Relationship Management, held by MBS Professor […]

MBS Tags

Digitization Master International Business Family Business Ranking Innovation Conference Finance Alumni Publication Conscious Business Responsibility Munich Studium Digital Transformation Study Abroad Sustainability MBA General Management Bachelor Bachelor International Business Leadership Recruiting Interview Career Doctor of Business Administration Semester Abroad Research MBA Start-up Entrepreneurship Digitalization

Explore MBS

  • Panel Discussion Social Entrepreneurship

    MBS Social Entrepreneurship Panel Discussion

    October 19, 2018
  • Close-up of a hand handing over a diploma as a roll of paper.

    Doctorate: Is DBA or PhD better?

    Maciej Kapron July 28, 2022
  • Man in comic style stands in front of three identical-looking doors on a yellow wall and ponders which one to choose. How will his intuition decide?

    Intuition as a Basis for Business Decisions

    Prof. Dr. Christian Schmidkonz, Patrick Stütz December 12, 2017
  • © BBUG

    MBS Professor Dr. Barabara Scheck Gives Keynote on Social Innovations

    March 11, 2019
  • MBS HAM

    Digitization in the Financial Sector – Effects on Business Practice

    July 9, 2019

Authors

  • Christopher Weilage Portrait
    Prof. Dr. Christopher Weilage

    published 13 articles

  • MBS Prof. Dr. Christian Schmidkonz
    Prof. Dr. Christian Schmidkonz

    published 11 articles

  • Avatar photo
    Prof. Dr. Hans H. Jung

    published 14 articles

  • Avatar photo
    Prof. Dr. Marc-Michael Bergfeld

    published 11 articles

  • Avatar photo
    Prof. Dr. Gabriella Maráz

    published 8 articles

  • MBS Prof. Dr. Arnd Albrecht
    Prof. Dr. Arnd Albrecht

    published 8 articles

  • Avatar photo
    Prof. Dr. Heiko Seif

    published 5 articles

  • Avatar photo
    Prof. Dr. Todd Davey

    published 4 articles

  • MBS Prof. Dr. Barbara Scheck
    Prof. Dr. Barbara Scheck

    published 5 articles

  • MBS Prof. Dr. Gottfried Schäffner
    Prof. Dr. Gottfried J. Schäffner

    published 0 articles

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