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Customer Centricity

Young girl shopping with bags and cell phone in her hands

New Requirements for Customer Experience in the European Apparel Industry During COVID-19

Anna Liuzzo, Prof. Dr. Hans H. Jung, Prof. Dr. Alexander Suhm February 24, 2021

“Digital products, services and experiences lead to companies that will be successful, particularly if they demonstrate a high level of customer understanding and digital customer journey.” (UNITY AG) Whether this insight has also arrived in the […]

MBS AUEB

Master Students of Athens University of Economics and Business Visit MBS and BMW Welt

March 6, 2019

Yesterday, a group of about 60 Master students from Athens University of Economics and Business (AUEB) visited Munich Business School to enjoy a seminar on Customer Centricity and Customer Relationship Management, held by MBS Professor […]

MBS Tags

Responsibility MBA Career Publication Sustainability MBA General Management Ranking Finance Munich Digitalization Interview Start-up Conference Alumni Semester Abroad Entrepreneurship Digital Transformation Conscious Business Study Abroad Leadership Family Business Doctor of Business Administration Studium Innovation Bachelor International Business Recruiting Digitization Master International Business Bachelor Research

Explore MBS

  • Portrait of Dr. Jack Nasher, Professor at Munich Business School.

    MBS Professor Jack Nasher in Harvard Business Review: To Seem More Competent, Be More Confident

    March 12, 2019
  • MBS Alliance for Positive Finance

    MBS Joins Newly Established University Alliance for Positive Finance

    April 18, 2019
  • MBS Prof. Dr. Jack Nasher

    Great Article by MBS Professor Jack Nasher on “How to Deliver Bad News in a Positive Way”

    November 15, 2018
  • MBS Open House 2018

    MBS Open House 2018 – Experience the Spirit of MBS

    April 16, 2018
  • MBS Representing the Project YES! At the Active Youth Annual Seminar in Brussels

    December 2, 2019

Authors

  • Christopher Weilage Portrait
    Prof. Dr. Christopher Weilage

    published 13 articles

  • MBS Prof. Dr. Christian Schmidkonz
    Prof. Dr. Christian Schmidkonz

    published 11 articles

  • Avatar photo
    Prof. Dr. Hans H. Jung

    published 14 articles

  • Avatar photo
    Prof. Dr. Marc-Michael Bergfeld

    published 11 articles

  • Avatar photo
    Prof. Dr. Gabriella Maráz

    published 8 articles

  • MBS Prof. Dr. Arnd Albrecht
    Prof. Dr. Arnd Albrecht

    published 8 articles

  • Avatar photo
    Prof. Dr. Heiko Seif

    published 5 articles

  • Avatar photo
    Prof. Dr. Todd Davey

    published 4 articles

  • MBS Prof. Dr. Barbara Scheck
    Prof. Dr. Barbara Scheck

    published 5 articles

  • MBS Prof. Dr. Gottfried Schäffner
    Prof. Dr. Gottfried J. Schäffner

    published 0 articles

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