Systemic Business Coach

Develop your facilitative skills with Munich Business School and Gabriele Müller (ISCO) and learn to identify and systematically expand your clients’ spectrum of behaviors. 

In the world of business, where actions need to be taken every day, coaching is becoming increasingly professionalized. Nowadays, managers see coaching as an important opportunity for development and increasingly act as coaches to their employees. In Gabriele Müller from Berlin-based coaching center ISCO, Munich Business School benefits from an established training partner. Having adopted systemic coaching early on and with many years’ experience in the field, Gabriele Müller now offers the Systemic Business Coach training program in partnership with MBS.

The central objective of the training program is to develop responsible coaches with the capacity to identify and systematically expand their coachees’ spectrum of perceptions, attitudes and behaviors. The practice-oriented expertise imparted on the program can be applied in all areas of business, administration, consultancy and education, as well as in other areas. The training has been approved by the "Deutscher Bundesverband Coaching e.v.". (DBVC) and the International Organization for Business Coaching (IOBC).

Key Facts
Systemic Business Coach

January 13, 2021 – January 8, 2022, extra-occupational
Munich, Munich Business School
10,800 Euro net
Classroom-based training
Certification as a Systemic Business Coach in accordance with the quality standards of the German Federal Association of Business Coaching (DBVC)


The central objective of the program is to develop responsible coaches with the capacity to identify and systematically expand their coachees’ spectrum of perceptions, attitudes and behaviors. This will help you to develop the following skills and abilities as a coach:

  • Target-oriented working
  • Establishing contact and building relationships
  • Identifying issues and opportunities with an analytical approach
  • Using approaches based on procedural strategy
  • Thinking and acting in a solution-focused and systematic manner
  • Perception management and resource management
  • Reflecting on abilities and limitations
  • Ability to develop, initiate and guide change processes


Individual Modules at a Glance

Each theory module is accompanied by a supervised live coaching session that allows course participants to apply what they have learned in practice. The coachees for these sessions are sourced from ISCO’s wide-ranging client network.


Module 1: Coaching Fundamentals (13. – 16.1.2021)

Focus points

  • What is coaching?
  • Where is coaching used?
  • Frameworks in the coaching process


  • Feedback rules
  • Coaching – What is it?
  • Competencies, changes and differences
  • My professional situation
  • Clarification / Questions for a first meeting
  • Targets in coaching, KRAFT targets
  • Types of coaches
  • Core intention
  • Basics of NLP
  • Process-oriented psychology (according to Mindell)
  • Primary/secondary process work
  • Logical levels in change management
  • Perceptual positions
Module 2: Personality Analysis (18. – 20.2.2021)

Focus points

  • Application and added value of personality analysis


  • Patterns of conscious and unconscious behavior
  • Self-monitoring under stress
  • Self-reflection in relation to the role of the coach
  • Identifying and exploiting your own potential


Module 3: Systemic Working in the Coaching Process (28. – 30.4.2021)

Focus points

  • The solution-oriented approach
  • Different relationships in the coaching process


  • Systemic concepts
  • Solution-oriented questions
  • Consultant-client relationship
  • Systemic coaching cards
  • The power of compliments
  • Reflecting team
Supervision (30.6.2021)

Reflection in live coaching session

Module 4: Leading and Motivating Groups and Teams, plus Supervision (1. – 3.7.2021)

Focus points

  • Interventions for group coaching
  • Dealing with conflict


  • Team development process
  • Conflict coaching
  • Mediation model
  • External conference of internal parts
  • Perception wheel
  • Supervision of live coaching session with reflecting team
Module 5: Self-Awareness (2. – 4.9.2021)

Focus points

  • Reflecting on your own actions
  • Personal action and development plan
  • The role of values


  • Standpoints and development goals
  • Identifying criteria based on values
  • Value process
  • Questions to help find vision and meaning
  • Values according to Prof. Hillert
  • Determining values
  • “Der berufliche Rollenkuchen” – examining professional roles
  • Working with setting limits
Supervision (27.10.2021)

Reflection in live coaching session

Module 6: Solution-focused Coaching Techniques from NLP (28. – 30.10.2021)

Focus points

  • Identifying patterns of thought and behavior within a coaching process
  • Appraisal of these patterns and their use in other processes
  • Development of strategies to increase flexibility in the coaching process


  • Working with the timeline
  • Targets and timelines
  • Getting ahead of future problems
  • Values and the value hierarchy
  • Working with beliefs and convictions
  • Changing belief systems
  • The path to credibility
  • Process-based forms of reinterpretation
  • Reframing and sub-modalities  
Module 7: Ranking and its Role in Coaching / Refining Coach Profiles (25. – 27.11.2021)

Focus points

  • Processes and relationships
  • Profile, competencies, behavior and positioning


  • Rank, role and status
  • Refining and optimizing your own profile
  • Researching system and process competencies
  • Self-reflection
  • Personal coaching profile with core competencies
  • Impact as a coach
  • Revision of the interventions in modules 1-7
Module 8: Certification module and testing (13. - 15.1.2022)
  • Presentations on different methods by participants
  • Live coaching in the group
  • Analysis and evaluation of training process to date (testing)
  • Graduation as a Systemic Business Coach


Insights into personality analysis and potential analysis

Certification from the German Federal Association of Business Coaching (DBVC) and the opportunity to obtain recognition from the International Organization for Business Coaching (IOBC)

Target audience and participants


This program is aimed at anyone hoping to work as a professional business coach or looking to meaningfully and systematically deepen their competencies in their current role. It is targeted at the following groups in particular in particular:

  • HR managers who would like to add coaching to their portfolio
  • Executives who would like to provide targeted support to promote their employees’ (professional) development
  • Individuals whose career goal is to become a business coach
  • Freelance consultants who would like to offer their clients more targeted support with coaching methods
  • Practicing coaches looking to develop and enhance their competencies

This practice-oriented expertise imparted in the course can be applied in all areas of business, administration, consultancy and education, as well as in other areas.

Info Webinar

Business Coach Info Webinar

We cordially invite you to our Online Info Session on November 19 at 5:30 pm!

You would like to start professionally as a business coach or expand your skills in your current profession through coaching skills in a meaningful and targeted way? Or maybe you are interested in the topic of coaching but don't know which further education is the right one for you due to the multitude of offers?

We will dive into the world of coaching with you, introduce you to our further training offer for business coaches and answer your questions live. Take your professional future into your own hands and be part of it!

Date and time: November 19, 2020, 5:30 - 6:30 pm

Trainer Profile

Would you like to learn more?

Studienberater MBS: Julia Brotzki
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