6 Semesters + Bachelor Thesis
Get off to a successful start in the field of key account management: the Key Account Manager study program offers a tailor-made apprenticeship for budding strategists in sales. As the link between companies and key customers, key account managers play a decisive role in a company's success. Become an architect of long-term partnerships and learn how to implement business goals effectively. Immerse yourself in a world full of challenges and opportunities - become an expert in building and maintaining long-term business relationships.
A key account manager (KAM) is an experienced sales professional who is responsible for maintaining and developing key customers (key accounts) in a company. These key customers are usually particularly important as they make a significant contribution to the company's turnover and success. The Key Account Manager is responsible for long-term strategic planning, customer care, negotiations and problem solving. Key Account Manager tasks include analyzing customer needs, developing customized service and product solutions, negotiating contracts, ensuring customer satisfaction, identifying growth opportunities, and coordinating internal resources to meet customer expectations. The Key Account Manager acts as the main point of contact for key customers and works closely with various departments within the company to ensure a long-term and successful business relationship. The aim is to build a strong and sustainable business relationship with key customers in order to increase customer satisfaction and drive business growth.
Before deciding to study Key Account Manager, it is important to know the requirements and characteristics that are important for a successful course of study and a later career. In the following, the essential aspects are highlighted to give prospective students an overview of what they should bring to a Key Account Manager study program.
A study program in Key Account Management provides a wide range of skills and knowledge necessary to be successful in the management and development of key accounts. The exact content may vary depending on the university and degree program, but these are some typical topics that may be covered in a key account management study program. By combining these subject areas, alumni of a Key Account Manager study program should be well equipped to take on challenging tasks in sales and successfully maintain long-term business relationships.
| Topic | Explanation |
| Fundamentals of Business Administration | Teaching basic business principles and concepts. |
| Sales management | Analysis of sales strategies, sales channels and sales processes. |
| Marketing management | Understanding marketing strategies, market research and brand communication. |
| Customer Relationship Management (CRM) | Using CRM systems to effectively manage customer relationships. |
| Negotiation techniques | Development of negotiation skills and strategies. |
| Project management | Planning and implementation of projects related to key account management. |
| Market analysis and research | Researching market conditions, competition and trends to support strategic decisions. |
| Communication skills | Developing effective communication and presentation skills for customer contact. |
| Legal aspects in sales | Knowledge of legal framework conditions and contract negotiations in the sales context. |
| International business relationships | Deepening the understanding of international business relationships and cultural differences in sales. |
| Digitalization in sales | Integration of digital sales strategies and technologies. |
| Practical projects and case studies | Application of acquired knowledge in real business situations through practical projects and case studies. |
A study of Business Studies with a focus on key account management offers a comprehensive and versatile apprenticeship that goes far beyond the specific aspects of key account management.
While a Key Account Management degree focuses on the specialized skills needed to manage key accounts, a Business Studies degree with this focus provides a broader perspective and a solid foundation in all areas of business administration.
By studying Business Studies, students are exposed to the fundamental principles of business management, finance, organization, marketing and human resources. This broad knowledge is invaluable as it increases flexibility and enables alumni to operate successfully in other areas of business management.
The focus on key account management within a Business Studies degree program allows students to simultaneously focus on the specific challenges of key account management. This combination of broad business understanding and specialized expertise in key account management makes alumni attractive to companies looking for experts who are not only well-versed in their field, but also have an overall understanding of business contexts.
In addition, a Business Studies degree with a focus on Key Account Management opens doors to a wide range of career opportunities in the field of general management and corporate management. The knowledge and skills acquired enable alumni to react flexibly to changes in the business world and advance their careers in various industries and positions. Overall, the Business Studies program with a focus on Key Account Management provides a comprehensive apprenticeship that significantly increases the chances of a successful and versatile career.
Munich Business School not only offers you a degree in business administration, but also focuses on international business, so that after graduation you can pursue your chosen career anywhere in the world. At MBS, you can expect small study groups, dedicated teachers, and award-winning programs. But more importantly, your name matters to us. Here, you are not an anonymous member, but the driving force that motivates us every morning. As a small, private university, we take the time to address your concerns and offer you a tailor-made study experience. Our lecturers have extensive practical experience and teach you skills that really count. Studying at MBS offers many highlights such as business projects, internships, semesters abroad, plenty of networking opportunities, and much more. In addition to sound business knowledge, we also promote values and skills that will give you an understanding of sustainability and social responsibility as a future professional and prepare you optimally for a wide range of careers.
The International Business Bachelor program at MBS is not only more than just learning specialist knowledge, but also a forward-looking program. If you want to look at international business in a holistic context, then you've come to the right place. Our lecturers will support you during your Bachelor of Arts in International Business to become a responsible business person who not only has professional competence, but also essential soft skills, a broad cultural understanding and a strong personality.
We firmly believe that success will only come to those who see international business and management in a holistic context, taking into account social developments, political, historical and global contexts.
You can study this program either entirely in English in the English Track (100% English) or bilingually in the Bilingual Track (70% German/30% English) to prepare you for global challenges.
Our Bachelor in International Business is characterized by its compact structure. It comprises six to seven semesters and concludes with a Bachelor's thesis. During your studies, you will complete at least three internships both in Germany and abroad and spend one or two semesters abroad to put your theoretical knowledge into practice and do your international networking.
The orientation of a company towards the market and the marketing and distribution of products and services are fundamental elements for every company. Only if the wishes and needs of the customers are at the center of the company can it be successful on a national and international level in the long term. Therefore, students in this specialization acquire comprehensive knowledge of how methods and instruments of marketing and sales are applied in the course of advancing digitalization. The specialization covers strategic aspects such as market and competition analysis and brand management as well as the implementation of an optimal marketing mix, including market research and sales management.
What career paths does this specialization open up?
Graduates have a wide range of career opportunities in the global corporate landscape, as well as in public and private institutions and associations:
If you have any further questions or need more information, you are welcome to contact our Student Advisory Service.
There are three admission pathways to the Bachelor’s program at Munich Business School:
Munich Business School also offers a Pre-Bachelor program in International Business as the ideal preparation for bachelor’s-level study.
English Proficiency
Applicants for the Bilingual Track must proof their English language skills by passing one of the following language tests:
Note: If the test is also used to apply for a visa, please check the requirements of the respective embassy in advance.
Test results can only be accepted if achieved within the last two years. If you are unable to obtain your test results before handing in your MBS application, please advise us of your planned test date.
The English proficiency test can be waived by applicants having completed their schooling in English (i.e. US High School Diploma, IB Diploma).
If you apply for the English Track, you must proof your English language skills by passing one of the following language tests:
Note: If the test is also used to apply for a visa, please check the requirements of the respective embassy in advance.
Test results can only be accepted if achieved within the last two years. If you are unable to obtain your test results before handing in your MBS application, please advise us of your planned test date.
The English proficiency test can be waived by applicants having completed their schooling in English (i.e. US High School Diploma, IB Diploma).
You would like to change university and continue your studies at Munich Business School? We offer Bachelor students the possibility of a transfer to the 2nd or 3rd semester. Previous knowledge in the fields of business administration and management, business law, accounting, mathematics and economics is required. Equivalent study and examination achievements, which have been acquired in an economics program in the basic studies, are counted towards the first two semesters of the bachelor's program at MBS up to a total of 60 ECTS.
Pre-Check of your academic achievements
For a non-binding pre-check of your academic achievements, please submit your curriculum vitae, an official grade confirmation as well as the official module descriptions of the courses you have already completed (with details on ECTS number per course, learning content, number of hours, type of final achievement and learning outcomes). The administrative fee for the Pre-Check is 60 euros. In case of a subsequent application to MBS, the application fee is waived.
Admission requirements
Application deadlines for transfer students
If you have any further questions, please do not hesitate to contact our student advisory service.
Please transfer the application fee of 60 Euro to:
Munich Business School GmbH
Account 1020132229
Deutsche Kreditbank (Bank Code 120 300 00)
BIC: BYLADEM1001
IBAN: DE23120300001020132229
or via PayPal: paypal@munich-business-school.de
Upon receipt of the application fee, the Admission Office checks your documents and invites you to a personal interview. You will receive your feedback within three days. Since the number of study places is limited, we recommend an early application. Your application is possible up to one year in advance. You will then submit your school leaving certificate and proof of English language skills by the start of your studies at the latest.
MBS offers partial scholarships to committed prospective students. In order to apply for one of the limited scholarships, please submit a personal statement with your application for a study place. In this statement, you convincingly justify your interest in the scholarship program. You can find further information at Scholarships and Financing.
MBS offers application rounds on a monthly basis. You pick one round for your application.
Here are our deadlines and admission rounds for starting your studies in February or September:
The personal interview (approx. 45 minutes) consists of three parts:
You will receive the results of the interview within one week. If you are accepted, the Admission Office will send you your personal study contract. The place of study is then reserved for three weeks. To secure your place of study, you return your signed contract to MBS by e-mail or mail and make a deposit.
Upon acceptance of the study place, you will be required to pay an enrollment fee of 690 Euro (for international students: 1,490 Euro) and a deposit of 1,990 Euro. The latter is offset against the payment installment of your semester fee.
If you are a Non-EU national, you are required to apply for a student visa in order to start your studies in Germany. To obtain a visa invitation letter from Munich Business School, please take the following steps:
Munich Business School offers attractive scholarships. These are 10 - 50% for the 1st and 2nd Bachelor semester. The application for one of the scholarships is made together with the application for a study place. Further information can be found under "Scholarships and financing".
The program is also aimed at pre-bachelor students.
The salary of a key account manager varies greatly and depends on various factors, including the industry, company size, region, individual experience and management responsibilities. However, here are some rough guidelines for Germany, based on general average data (as of January 2022):
However, these figures are averages and can vary considerably depending on the factors mentioned. Salaries may tend to be higher in industries with higher sales or specialized areas. It is also important to note that many companies offer variable compensation components, such as bonuses or commissions, which can have a significant impact on overall salary.
The world of key account management offers a wide range of fascinating career opportunities, three of which are now presented in more detail.
Key Account Manager is also generally used in German. It is a term from the field of customer management and refers to a person who is responsible for the support and development of key customers in a company. In some cases, the term "account manager for key customers" or "person responsible for key accounts" is also used.
A Key Account Manager is responsible for the support and development of key customers in a company. Tasks include analyzing customers' needs, preparing proposals, negotiating contracts, coordinating internal resources to meet customer expectations, and maintaining long-term business relationships. Key Account Managers act as the main point of contact for key customers and work closely with internal departments to ensure that customer requirements are met. Key responsibilities also include identifying growth opportunities, resolving issues and ensuring customer satisfaction.
There are opportunities to become a Key Account Manager without a degree, as well as with a relevant study program. Without studies, relevant professional experience in sales, industry-specific knowledge and further training can pave the way. A study program, preferably in business administration, sales management or a similar field, can make it easier to get started. Internships, networking and building up sales experience are crucial in both cases in order to develop the necessary skills for this position.
To become a Key Account Manager without study, professional experience in sales is crucial. Start in positions that require customer contact and negotiation skills. Develop industry-specific knowledge through independent learning and networking. Complete relevant further education or training to deepen your account management skills. Demonstrate commitment, results and the ability to successfully manage client relationships.
After the position of Key Account Manager, career progression to Senior Key Account Manager, Key Account Director or senior sales positions is possible. A change to Business Development Manager or a management role at a higher company level are also possible next steps. Some also choose self-employment or entrepreneurship. The exact development depends on individual goals, industries and company structures.
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