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Faculty
Prof. Dr. David Wagner studied management and economics at Otto von Guericke University in Magdeburg, Germany, and management psychology at University of Nottingham, United Kingdom. He earned his doctoral degree from the joint graduate program of the European University Viadrina in Frankfurt/Oder and the German Graduate School of Management and Law in Heilbronn, Germany. Among others, he was a visiting scholar at McGill University in Montreal, Canada.
In his research, David Wagner investigates how digital technologies are changing organizations and which strategies and/or capabilities they need to develop to cope with these changes. He is also curious about how value and innovation is created by digital technologies. He has an extensive track record in the field of social media and online communities.
Besides his experience in academia, David Wagner has worked in the field of international trade promotion, at various technology companies, and as a consultant for digital business. In addition to his engagement at Munich Business School, he serves as an Associate Director at MUUUH! Group.
At MBS: Professor for International Business & Digital Business; Academic Director, Doctor of Business Administration (DBA); Vice Dean, Research
Programs: Bachelor International Business, Master in Sports Business and Communication, Master of Business Administration, Doctor of Business Administration
Focus: Strategic Management, International Business, Digital Business, Information Systems, Online Communities, Social Media
Courses: Idea Development & Start ups (BA), Digital Business & Innovation (BA), Product Lifecycle Management (BA), Innovative Leadership (SBC), Online Marketing (SBC), Social Media Management (SBC), Digital Sports (SBC), Master Thesis Preparation (SBC), Business Project (SBC), Digital Business Transformation (MBA), Critical Thinking in Business Administration (DBA), Contemporary Issues in Business and Management (DBA), Research Approaches and Designs (DBA)
ACADEMIC JOURNAL
Wagner, D., Richter, A., & Oertel, B. (Forthcoming). Wie gesund ist meine Community? – Kennzahlen zur Erfolgsmessung von Online Communities. Wirtschaftswissenschaftliches Studium.
Wagner, D. (2023). A Review and Research Agenda for Brand Communities in Sports. International Journal of Sport Communication, 16(3), 335–343. https://doi.org/10.1123/ijsc.2023-0114
Kramer, K., Wagner, D., & Scheck, B. (2021). Reaping the digital dividend? Sport marketing’s move into esports: insights from Germany. European Journal of International Management, 15(2/3), 339–366. https://doi.org/10.1504/EJIM.2021.10032384
Wagner, D., Wenzel, M., Wagner, H.-T., & Koch, J. (2017). Sense, seize, reconfigure: Online communities as strategic assets. Journal of Business Strategy, 38(5), 27–34. https://doi.org/10.1108/JBS-09-2016-0088
Wagner, D., Vollmar, G., & Wagner, H.-T. (2014). The impact of information technology on knowledge creation: An affordance approach to social media. Journal of Enterprise Information Management, 27(1), 31–44. https://doi.org/10.1108/JEIM-09-2012-0063
PRACTITIONER JOURNAL
Wagner, D. (2017): Eine Chance für Kultur: Community Management im Kulturmarketing. Kultur und Management im Dialog, 121: 17-22. https://www.kulturmanagement.net/dlf/f7987295ea07ad753f176a6fccf44a7d,1.pdf
Wagner, D., Schirmer, H. (2016): Digitales HRM – “Gestalten oder Verwalten?”, personal manager, 2: 32-35.
Wagner, D., Wagner, H.-T., & Ellermann, B. (2016). Online Communities als Quelle von Ideen und Innovationen. Ideen- und Innovationsmanagement, 1, 7–11. https://doi.org/10.37307/j.2198-3151.2016.01.04
BOOKS/ACADEMIC BOOK CHAPTER
Zeeb, J., & Wagner, D. (2023). Assessing the PESO model in the German automotive industry: Results of an expert study and introduction of the Content Flow Model. In A.-K. Langner & G. Schuster (Eds.), Holistische Social Media Strategien – Innovative Unternehmenspraxis: Insights, Strategien und Impulse. Springer.
Matz, L., Abeza, G., & Wagner, D. (2022). Covid-19 and the Bundesliga: A study of digital fan engagement strategies in professional soccer. In P. M. Pedersen (Ed.), Research Handbook on Sport and COVID-19 (pp. 301-312). Edward Elgar. https://doi.org/10.4337/9781802207576.00034
Wagner, D. (2021). Online Communities in Sport. In G. Abeza, N. O’Reilly, & J. Sanderson (Eds.), Social Media in Sport: Theory and Practice (pp. 57–82). WORLD SCIENTIFIC. https://doi.org/10.1142/9789811237669_0003
Wenzel, M., Rauch, M., Adebile, A., Bogodistov, Y., Cénophat, S., Hartmann, M., Wagner, D., & Wohlgemuth, V. (2021). Dynamic Capabilities: Celebrating the Plurality of Understandings of the Concept. In T. Bayón, M. Eisend, J. Koch, A. Söllner, M. Vodosek, & H.-T. Wagner (Eds.), Dynamic Capabilities and Relationships: Discourses, Concepts, and Reflections (pp. 5–32). Springer International Publishing. https://doi.org/10.1007/978-3-030-83182-0_1
Piersig, K., Pumpat, M., Wagner, D., & Eckhardt, A. (2020). Erfolgsfaktoren für die didaktische Gestaltung von Corporate MOOCs: Erkenntnisse aus dem GGS-MOOC Human Resource Management in the Digital Age. In M. Deimann & C. Friedl (Eds.), Machen MOOCs Karriere? Eine praxisnahe Reflexion über Erfahrungen von Unternehmen (pp. 77-105). Berlin, Heidelberg: Springer Gabler. https://doi.org/10.1007/978-3-662-59780-4_5
Wagner, D., Schnurr, J.-M., Enke, S., Ellermann, B. (2016): Auf dem Weg zur vernetzten Organisation: Ein Plädoyer für professionelles Community Management in der digitalen Transformation. In A. Rossmann, M. Besch, & G. Stei (Eds.), Enterprise Social Networks: 41-60. Wiesbaden: Springer. https://doi.org/10.1007/978-3-658-12652-0_3
Zagst, M., Richter, A., Wagner, D. (2014): Überzeugen, Sensibilisieren und Coachen von Führungskräften. In A. Richter (Ed.), Vernetzte Organisation: 260-270. München: de Gruyter Oldenbourg. https://doi.org/10.1524/9783486747317.227
ACADEMIC CONFERENCE PROCEEDINGS
Zeiher, S., Richter, A., & Wagner, D. (2023). Towards Domain-Specific Knowledge on Digital Transformation – the Case of the Furniture Industry. Proceedings of the 31st European Conference on Information Systems. Association for Information Systems. https://aisel.aisnet.org/ecis2023_rp/317
Wagner, D. Happe, R., Laub, T., Paech, V., Spinks, D., & Wagenaar, K. (2021). Building Communities of Community Builders – An International Perspective. In T. Köhler & E. Schoop (Eds.), Gemeinschaften in Neuen Medien: Digitale Partizipation in hybriden Realitäten und Gemeinschaften: 24. Workshop GeNeMe'21, Dresden, Germany, October 6-8, 2021 (pp. 388-393). TUDpress. https://doi.org/10.25368/2022.66
Puschkasch, T., & Wagner, D. (2020). Managing Cloud computing Across the Product Lifecycle: Development of a Conceptual Model. In K. R. Lang, J. Xu, B. Zhu, X. Liu, M. J. Shaw, H. Zhang, & M. Fan (Eds.), Smart Business: Technology and Data Enabled Innovative Business Models and Practices: 18th Workshop on e-Business, WeB 2019, Munich, Germany, December 14, 2019, Revised Selected Papers (pp. 1-10). Springer International Publishing. https://doi.org/10.1007/978-3-030-67781-7_13
Tykholoz, Y., Wagner, D., & Richter, A. (2020). Use Cases of Enterprise Social Software in Consulting: A Practice Perspective. In T. Köhler & E. Schoop (Eds.), Gemeinschaften in Neuen Medien. Von hybriden Realitäten zu hybriden Gemeinschaften: 23. Workshop GeNeMe'20, Dresden, Germany, October 7-9, 2020 (pp. 342-352). TUDpress. https://nbn-resolving.org/urn:nbn:de:bsz:14-qucosa2-741349
Wagner, D., Schirmer, H., Brück, A. & Peter, G., (2020). Online-Panel: Communities und Netzwerke als Treiber des digitalen Wandels. In T. Köhler & E. Schoop (Eds.), Gemeinschaften in Neuen Medien. Von hybriden Realitäten zu hybriden Gemeinschaften: 23. Workshop GeNeMe'20, Dresden, Germany, October 7-9, 2020 (pp. 60-64). TUDpress. https://nbn-resolving.org/urn:nbn:de:bsz:14-qucosa2-735611
Wagner, D., Ellermann, B., Schön, E.-M., & Kosub, M. (2020). Online-Panel: Conversational Platforms als strategisches Digitalisierungsinstrument. In T. Köhler & E. Schoop (Eds.), Gemeinschaften in Neuen Medien. Von hybriden Realitäten zu hybriden Gemeinschaften: 23. Workshop GeNeMe'20, Dresden, Germany, October 7-9, 2020 (pp. 75-79). TUDpress. https://nbn-resolving.org/urn:nbn:de:bsz:14-qucosa2-735763
Wagner, D. (2018). Community Management in 2018: Bedeutung, Trends und Praktiken. In Communities in New Media. Research on Knowledge Communities in Science, Business, Education & Public Administration. Proceedings of 21st GeNeMe Conference (GeNeMe '18) (pp. 10-11). https://nbn-resolving.org/urn:nbn:de:bsz:14-qucosa2-336507
Piersig, K., Egloffstein, M., Pumpat, M., Eckhardt, A., & Wagner, D. (2017). Designing SPOCs for student engagement: Experiences from management education. In C. Delgado Kloos, M. Pérez Sanagustín, P. Jermann, D. Seaton, S. White, D. Jansen, & M. Calise (Eds.), Proceedings of EMOOCs 2017: Work in Progress Papers of the Experience and Research Tracks and Position Papers of the Policy Track (pp. 40-46), Leganés, Spain, 22-26 May 2017. http://ceur-ws.org/Vol-1841/E07_118.pdf
Shuradze, G., Wagner H.-T., Wagner, D. (2015): Technological platforms and innovation: Review, integration, and extension. Proceedings of the 21st Americas Conference on Information Systems. Atlanta, GA: Association for Information Systems. https://aisel.aisnet.org/amcis2015/StrategicUse/GeneralPresentations/21/
Wenzel, M., Wagner, D., Wagner, H.-T., Koch, J. (2015): Digitization and path-disruption: An examination in the funeral industry, Proceedings of the 23rd European Conference on Information Systems. Atlanta, GA: Association for Information Systems. https://aisel.aisnet.org/ecis2015_cr/199/
Richter, A., Wagner, D. (2014): Leadership 2.0: Engaging and supporting leaders in the transition towards a networked organization, Proceedings of the 47th Hawaii International Conference on System Sciences: 574-583. Los Alamitos, CA: IEEE Computer Society. https://doi.org/10.1109/HICSS.2014.78
Wagner, D. (2014): Developing social capital in online communities: The challenge of fluidity, Proceedings of the 20th Americas Conference on Information Systems. Atlanta, GA: Association for Information Systems. https://aisel.aisnet.org/amcis2014/SocioTechnicalIssues/GeneralPresentations/8/
Wagner, D., Richter A., Trier, M., Wagner, H-T. (2014): Toward a conceptualization of online community health, Proceedings of the 2014 International Conference on Information Systems. Atlanta, GA: Association for Information Systems. https://aisel.aisnet.org/icis2014/proceedings/SocialMedia/21/
Wagner, D., Wagner, H-T. (2013): Online communities and dynamic capabilities: A cross-case examination of sensing, seizing, and reconfiguration, Proceedings of the 19th Americas Conference on Information Systems. Atlanta, GA: Association for Information Systems. https://aisel.aisnet.org/amcis2013/StrategicUse/GeneralPresentations/29/
ACADEMIC CONFERENCE PRESENTATION
Abeza, G., Achen, R., Cianfrone, B., Frederick, E., Mamo, Y. , O’Reilly, N., Sanderson, J., Su, Y., & Wagner, D. (2022, June 2-4). Social Media as an Agent of Change in Sport. Annual Conference of the North American Society for Sport Management (NASSM), Atlanta, GA.
Wagner, D., Di Bella, J. (2016): Real-Life Learning as a Pedagogical Approach in Business Schools. Paper presented at the annual meeting of the Strategic Management Society, Berlin, Germany. https://strategicmanagement.net/berlin/tools/session-details?sessionId=256
Wagner, D., Wenzel, M., Wagner, H.-T./Koch, J. (2016): Exploring the strategic impact of online communities: A dynamic capabilities perspective. Paper presented at the 21st IAMB Conference, Montreal, Canada. https://de.slideshare.net/dwagnerpdm/exploring-the-strategic-impact-of-online-communities-a-dynamic-capabilities-perspective
Rauch, M., Wagner, D. (2015): Dynamic capabilities: Bridging diverging conversations. Symposium presented at the annual meeting of the Academy of Management, Vancouver, BC. https://doi.org/10.5465/ambpp.2015.11255symposium
Wagner, D., Moser, C. (2015): Online communities research: Quo vadis? Perspectives on knowledge work, collaboration, & innovation. Symposium presented at the annual meeting of the Academy of Management, Vancouver, BC. https://journals.aom.org/doi/abs/10.5465/ambpp.2015.10019symposium
Reischauer, G., Wagner, D. (2014): Dynamic capabilities and path dependence: Organizational adaptability in turbulent environments. Symposium presented at the annual meeting of the Academy of Management, Philadelphia, PA. https://journals.aom.org/doi/10.5465/ambpp.2014.10036symposium
Wagner, D., Vodosek, M. (2013): Microfoundations of dynamic capabilities. Symposium presented at the annual meeting of the Academy of Management, Orlando, FL. https://journals.aom.org/doi/abs/10.5465/ambpp.2013.10297symposium
Wagner, D., Wagner, H-T., Koch, J. (2013): Exploring dynamic capabilities in community contexts: An empirical investigation. Paper presented at the annual meeting of the Strategic Management Society, Atlanta, GA.
PRACTITIONER MEETING PRESENTATION
Wagner, D. (2021, July 27). Ist Customer Engagement über Social Media überhaupt (noch) möglich? #d2mtalk Marathon, Munich, Germany.
Wagner, D. (2021, April 27). Trends im Customer Engagement und Community Management. #d2mtalk, episode 55, Munich, Germany.
Clauss, A., Laub, T., Lämmer, S., Schnurr, J.-M., Wagner, D. (2018): Social Media und Community Management in 2018. CommunityCamp, Berlin, Germany.
Wagner, D. (2018, December 12). Social-Media- und Community-Management in Deutschland 2018. Presentation at the 84th Mercedes-Benz Social Media Night, Stuttgart, Germany. https://www.smcst.de/events/83-mercedes-benz-social-media-night/
Wagner, D. (2018, October 24). Social Media im Sportmanagement. MedienCampus Bayern, München. https://www.youtube.com/watch?v=rm9Vvt0v2cI
Wagner, D. (2017): Aufbau und Management von Brand Communities. Gesellschaft für angewandtes Markenwissen e.V., Berlin, Germany.
Wagner, D. (2016): Social Media und Community Management in 2016. 61st Mercedes-Benz Social Media Night, Stuttgart, Germany. https://www.slideshare.net/bvcmOrg/praesentation-bvcm-studie-mercedesbenz-social-media-night-stuttgart
Ellermann, B., Enke, S., Laub, T., Lämmer, S., Schnurr, J.-M., Wagner, D. (2016): Social-Media- und Community-Management in 2016. CommunityCamp, Berlin, Germany.
Wagner, D. (2016, March 2). Zum Status von Social Media und Community Management in D-A-CH. Presentation at the 53rd Mercedes-Benz Social Media Night, Stuttgart, Germany. https://de.slideshare.net/bvcmOrg/prsentation-53-mercedesbenz-social-media-night-stuttgart-zum-status-von-social-media-und-community-management-in-dach
Wagner, D. (2015): Zum Status von Social Media und Community Management in D-A-CH. Social Business Club/IBM Connect, Cologne, Germany. https://de.slideshare.net/bvcmOrg/ergebnisse-bvcmstudie-socialmedia-und-community-management-in-dach-54356386
Wagner, D., Schnurr, J.-M., Ellermann, B., Laub, T., Enke, S., Lämmer, S. (2015): Zum Status von Social-Media- und Community-Management in D-A-CH. CommunityCamp, Berlin. https://de.slideshare.net/bvcmOrg/ergebnisse-bvcmstudie-socialmedia-und-community-management-in-dach
Wagner, D., Oertel, B. (2013): Was ist Forengesundheit (oder wie messe ich den Gesundheitszustand meiner Community)? CommunityCamp, Berlin.
WORKING PAPER/REPORT
Clauss, A., Collet, S., Laub, T., Lämmer, S., Schnurr, J.-M., & Wagner, D. (2020): Profilinterviews zu den BVCM-Berufsbildern. Nordkirchen: Bundesverband Community Management e. V. für digitale Kommunikation und Social Media. https://www.bvcm.org/wp-content/uploads/2022/08/Clauss-et-al.-2020-Profilinterviews-zu-den-BVCM-Berufsbildern_web.pdf
Clauss, A., Collet, S., Laub, T., Lämmer, S., Schnurr, J.-M., & Wagner, D. (2019): Social-Media- und Community-Management in Deutschland 2018. Nordkirchen: Bundesverband Community Management e.V. für digitale Kommunikation und Social Media. https://www.bvcm.org/wp-content/uploads/2021/11/BVCM-Studie-2018.pdf
Ellermann, B., Enke, S., Laub, T., Lämmer, S., Schnurr, J.-M., Wagner, D. (2016): Social-Media- und Community-Management in 2016. Nordkirchen: Bundesverband Community Management e.V. für digitale Kommunikation und Social Media. https://www.bvcm.org/wp-content/uploads/2021/11/BVCM-Studie-2016.pdf
Wagner, D., Schnurr, J.-M., Ellermann, B., Laub, T., Enke, S., Lämmer, S. (2015): Zum Status von Social-Media- und Community-Management in D-A-CH. Nordkirchen: Bundesverband Community Management e. V. für digitale Kommunikation und Social-Media. https://www.bvcm.org/wp-content/uploads/2021/11/BVCM-Studie-Report-2015.pdf
Dornis, A., Scherer, B., Wagner, D., Vollmar, G., Kimmich, M., Peter, G., Dückert, S. (2011): Positionspapier: Wissensmanagement und Enterprise 2.0. Frankfurt am Main: Gesellschaft für Wissensmanagement. https://www.gfwm.de/wp-content/uploads/2014/02/GfWM-Positionspapier_WM_und_E20.pdf
SUPERVISIONS DBA/PhD/DOCTORATE
Diepolder, M. (planned). The Digital Evolution of Incumbent SMEs: Towards a Holistic Theory. DBA Thesis, Sheffield Hallam University, U.K. (Supervisors: D. Wagner, Munich Business School; R. Woodhead, Sheffield Hallam University).
Kohnke, K. (planned). Digital innovation through blockchain-based ecosystem strategies: A new institutional economics perspective
Kuzmic, I. (planned). Investing in decentralized autonomous organizations: Capturing the value for the financial industry
Lampe, K. (planned). Business Model Innovation in Shared Services – A Dynamic Capabilities Perspective. DBA Thesis, Sheffield Hallam University, U.K. (Supervisors: D. Wagner, Munich Business School; A. Ali, Sheffield Hallam University; P. Coombes, Sheffield Hallam University).
Pyplasz, R. (planned). The development of data products as an enabler for the energy transition: The case of a multinational company
Taherian, E. (planned). The Impact of Knowledge Management on Efficiency and Effectiveness in the Credit Specialty Industry: A case study of a multinational enterprise. DBA Thesis, Sheffield Hallam University, U.K. (Supervisors: D. Wagner, Munich Business School; K. Tajeddini, Sheffield Hallam University).